Frequently Asked Questions

Where is Pure-Ology Online Store based?

• Pure-Ology is based in Los Angeles, CA

 

Where do I enter Promo/Discount/Gift Card Codes?

• Promo/Discount/Gift Card Codes are entered in the appropriate field during the Checkout process.

 

Can Promo/Discount Codes be Applied if an Automatic Discount Has Already Been Applied to My Order?

• No, only one code can be entered per order.

 

Does Pure-Ology Online Store Ship Internationally?

• At this time, Pure-Ology Online Store only ships within the United States, and Canada.

 

How Long Does it Take for My Item to Ship/Arrive?

• Please refer to our Shipping & Return Policy.

 

Does Pure-Ology Online Store Offer Refunds/Returns/Exchanges?

• Please refer to our Shipping & Return Policy.